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Automatically accept Meeting Requests in Outlook

· One min read

Have more emails in your inbox than you can read? Sometimes those all important Meeting requests can be missed – still waiting to be accepted or declined. Outlook includes Resource Scheduling options to automatically accept meeting requests in Outlook or to wait for the request to be accepted or declined manually.

  1. Open Outlook
  2. Click File
  3. Click Options
  4. Click Calendar
  5. Scroll down to the bottom and select: Resource Scheduling
  6. Tick automatically accept meeting requests and remove cancelled meetings.

Note: Un-ticking automatically accept meeting requests and remove cancelled meetings for setting your calendar meeting requests manually.

Optimal Taleo Settings

· 3 min read

Taleo is used for many organisations as its tool for managing job applications. These settings are Internet Explorer recommended settings for displaying Taleo with no problems.


The magnification level of your Internet browser must be set to 100%.

Using a setting other than 100% might produce less than optimal results depending on the Taleo product you are

using and the action you are performing. For this reason, 100% is the only recommended magnification level.


The default Privacy setting for Internet Explorer is Medium. This setting is normally sufficient to ensure the

proper handling of cookies used by Taleo Enterprise.

Internet Explorer > Tools > Internet Options > Privacy


  1. In the Privacy tab, click Advanced.

  2. In the Advanced Privacy Settings window, clear the Override automatic cookie handling option.

  3. Click OK.

  4. In the Privacy tab, click Sites.

  5. In the Per Site Privacy Actions window, add “” (without quotes) in the Address of Web site field.

  6. Click Allow.

  7. Click Done.

Enabling JavaScript

JavaScript is required for the proper function and use of Taleo Enterprise.


Internet Explorer > Tools > Internet Options


  1. In the Security tab, click the Internet icon.

  2. Click Default Level.

  3. Click OK.

Troubleshooting JavaScript

Allows users to have the application work properly after enabling JavaScript.


Enabling JavaScript must have been performed.

Internet Explorer > Tools > Internet Options > Security tab

Internet and Browser Settings


  1. In the Security tab, click the Internet icon.

  2. Click Custom Level.

  3. Under Active Scripting, under the Scripting section, click Enable or Prompt.

  4. Click OK.

  5. Click Yes.

  6. Click OK.


Application should run as expected.

Setting Browser to Cache Web Files


Internet Explorer > Tools > Internet Options > Advanced


  1. Deselect Empty Temporary Internet Files Folder When Browser Is Closed.

  2. Deselect Do not save encrypted files to disk.

  3. Click OK.

  4. Restart browser.

Optimizing Cache Settings

Many browsers retain Web site files in the “cache” for a certain period of time. This saves browsing time by

accessing the file directly from your computer’s hard drive rather than gathering it from the Internet, thereby

increasing overall performance.


Internet Explorer > Tools > Internet Options > General tab


  1. For Internet Explorer 7 or 8, click Settings under the Browsing History section.

  2. In the Temporary Internet and History Settings window, select Automatically, for the Check for newer

version of stored pages option.

  1. For the Disk space to use setting, select a value greater than100 MB but less than 500 MB. Setting the

cache size higher than 500 MB might actually reduce performance.

  1. Click OK.

  2. In the Internet Options window, click OK.

Configuring the Printer

Allows users to configure the browser for faster printing results.


Internet Explorer > Tools > Internet Options > Advanced


  1. Scroll down to the Printing settings.

  2. Select Print background colors and images.

  3. Click OK.

Remote assist Xenapp users

· 2 min read

Due to inconsistencies in Microsoft’s remote assistance and dual monitor technologies – there is an incompatibility between Server 2008 R2 and some Windows client operating systems – not allowing you to use Citrix tools to shadow and control XenApp sessions – follow the quick guide below to remote assist Xenapp users.


A way around this is to – publish Remote Assistance for Helpdesk and System administrator access.


Configure Remote Assistance in XenApp

  1. Lal Mohan ( ) has written a great blog post on setting this up – just follow the guide to configure Remote Assistance in the XenApp environment.

Using Remote Assistance & Citrix AppCenter to Remote Assist users

  1. Log into the Citrix Application Portal
  2. Launch Citrix AppCenter
  3. Select XenAppFarm
  4. Click the Users tab
  5. Find the user you want to connect to and check the Server they are on.
  6. Go back to the Application Portal and click the Remote Assistance application
  7. In the Type a computer name or IP address  – type in the Server name the user is connected to and press Next
  8. Select the name of the user you want to connect to and select Next to start the Remote Assistance.

Unable to Remote Desktop into Computer

· One min read

There can be various reasons why people are unable to Remote Desktop into a Computer – one of the reasons could be they are not in the Remote Desktop users group on the local machine or the necessary services – for Remote Desktop connectivity aren’t enabled. Follow the guide below to make sure the services are fully enabled and up and running you can test one at a time.

  1. Open Run
  2. Type in: services.msc
  3. Click Action
  4. Click Connect to another computer
  5. Type in the hostname of the PC you are connecting to and press Enter to connect
  6. In the Services list navigate to the following and make sure they are started by double clicking to open the Services Property box –changing the Start-up type to Automatic and select Start:
•    Remote Access Auto Connection Manager
•    Remote Access Connection Manager

•    Routing and Remote Access

7. Once those have been changed navigate to the: Windows Firewall/Internet Connection Sharing (ICS) service and change Start-up type to: Disabled and stop the service.

Windows cannot connect to the domain

· One min read
  1. Open Active Directory Users & Computers
  2. Right click Computers
  3. Search for the computer name you would like to remove and right click and select Reset
  4. Now on the computer **logon **using a local computer account.
  5. Right click Computer/My Computer
  6. Select Properties
  7. Click Computer Name tab and select Change
  8. Click on Member of – and change from Domain to Workgroup and click Ok
  9. Windows will prompt you to restart your Computer – select Restart later
  10. Select Domain and enter in the domain name you wish to reconnect to and click Ok
  11. Enter in your domain credentials to add the workstation back to the domain and click Ok to restart the computer.

Note: The benefit of doing the Reset in Active Directory first – allows you to maintain the computer groups and security identifier without loosing it.

You can also use the following Powershell command on the local PC to restore the secure channel to the domain: Test-ComputerSecureChannel -Repair