This happens when the keyboard region has changed to UK instead of the usual standard US layout.

1. Click Start (windows orb)
2. Click Control Panel
3. Click Regional and Language
4. Click Options
5. Click Languages
6. Click Details
7. Click Settings
8. In the drop down list select US Keyboard International
9. Click Ok

Restart the application you were having problems typing in and you should now be able to use @

Follow the guide below to remove Microsoft Groove from your PC.

1. Click Start (windows Orb)
2. Click Control Panel
3. Click Add/Remove Programs/Uninstall a Program
4. Right click Microsoft Office
5. Select Change
6. Deselect the Groove component and next Next

This usually occurs when you are attempting to connecting to the Internet using a cell phone.

1. Click Start
2. Click Run
3. Type: services.msc
4. On the services list scroll down to “Remote Access Connection Manager”
5. Right click and select Start
6. Look for Remote Access Auto Connection Manager
7. Right click and select Start
8. Attempt to connect now

This is also caused by an issue with Motorola Phone tools you can fix this by running it as Administrator.

1. Right click the Motorola Phone Tools icon (usually located on the Desktop)
2. Left click “Run as Administrator”

1. Press the green Pencil button
2. **Select Predictive **Text

This occurs when the client computer is out-of-sync with the Time/Date that the host computer has setup. In order to fix this problem go to the Client PC and set the correct Date/Time.