Wishing to backup or import your configuration settings for your Vivotech cameras, follow the instructions below:

** **

How to Backup your Vivotech settings

1. Click Start
2. Click Programs/All Programs
3. Click VIVOTEK Inc
4. Click ST***Tools
5. Open Import-Export Utility
6. Click Export
7. Select where you would like to save the configuration data to and click Export/Save.
8. Your Camera settings are now saved as a BIN file in the folder you chose above.

How to Import your Vivotech Settings

1. Click Start
2. Click Programs/All Programs
3. Click VIVOTEK Inc
4. Click ST***Tools
5. Open Import-Export Utility
6. Click Import
7. Navigate to the folder you have saved the export file to and click Import/Open.

1. **Open **Chrome
2. In the address bar (the area you put a website address in) type in: chrome://plugins/
3. Under the Plug-Ins, underneath Flash click Disable
4. Navigate to the webpage you were having issues with sound on, you should now****hear it.

Note: Can cause some Flash animations not to display. Install the latest Flash Player.

1. Right click the Picture you would like to move
2. Left click Wrap Text
3. Left click In Front of Text
4. Now you should be able to move the image anywhere you want.

Trying to upload a CSV file to get Google to create multiple users with the email address, first name, and last name & password fields and getting the “read error” trying to upload. This is how I fixed it:

1. Locate the file you are uploading and remove the “.csv” file extension. Upload the file without the extension.

To get rid of the CSV file extension, you might have to go to a folder, click on Tools, Options, Folder Options and uncheck Show File Extensions.

Having problems with Windows Explorer with the “ntdll.dll” error? This usually occurs when you are running an AMD system.

1. Right click My Computer
2. Click Properties
3. Click on Advanced
4. Click Environment Variables
5. Look for “NLSPATH” and delete/rename it
6. Press Ok

Another issue is with Data Execution Prevention, follow the prompts below:

1. Click Start
2. Click Control Panel
3. Click System
4. Click the Advanced Tab
5. Click Settings
6. Click on Data Execution Prevention
7. Click on “Turn on DEP for all Programs and Services Except Those I Select”
8. Click Add
9. Browse to c:Windowsexplorer.exe
10. Click Add
11. Click Ok
12. Restart your machine.