This usually happens when a service that is required, the Trusted Installer is not running. Follow the instructions below to repair this.

1. Click Start
2. Click Run
3. Type: services.msc > Press Enter
4. You should be greeted with a Services dialog list look for TrustedInstaller.
5. Right click TrustedInstaller and click Properties
6. Set the TrustedInstaller service to Automatic and click Start
7. Attempt Service Pack installation again.

To operate this device, you need to have to have installed Cyberlink DVD Producer that came on a CD with your device.

1. First plug in the DVD Maker 2 (USB) device into the supplied External USB Cable and plug that into the computer, then connect the USB device into the component outputs on the device, for example VHS machine you are trying to copy from.
2. Open DVD Producer
3. Press the Direct to DVD button (at the top)
4. Put in a Blank DVD into your DVD R/W drive
5. Click Next
6. Make sure the right Recorder device is select and press Record.
7. Press End Record to finalise and finish the recording. Make sure that if you are recording from a VHS machine to make sure that the VHS is rewind and press Play when recording.

1. Click Start
2. Click Control Panel
3. Click Add/Remove Programs/Uninstall a Program
4. Right click Adobe CS6 Master Collection
5. Left click Uninstall
6. Follow the prompts to uninstall.

In order to remove the registry information for CS6 including activation information delete the folders below:

**_C:Program Files (x86)Common FilesAdobeSLCache

C:ProgramDataAdobeSLStore_**

1. Open Handbrake
2. Make sure the video file you would like to convert is selected.
3. On the right hand side click iPhone 4
4. Leave everything as default except you need to change the resolution to: 1280×800
5. Convert, copy to your Tablet S and enjoy your video!

Wishing to backup or import your configuration settings for your Vivotech cameras, follow the instructions below:

** **

How to Backup your Vivotech settings

1. Click Start
2. Click Programs/All Programs
3. Click VIVOTEK Inc
4. Click ST***Tools
5. Open Import-Export Utility
6. Click Export
7. Select where you would like to save the configuration data to and click Export/Save.
8. Your Camera settings are now saved as a BIN file in the folder you chose above.

How to Import your Vivotech Settings

1. Click Start
2. Click Programs/All Programs
3. Click VIVOTEK Inc
4. Click ST***Tools
5. Open Import-Export Utility
6. Click Import
7. Navigate to the folder you have saved the export file to and click Import/Open.