There can be various reasons why people are unable to Remote Desktop into a Computer – one of the reasons could be they are not in the Remote Desktop users group on the local machine or the necessary services – for Remote Desktop connectivity aren’t enabled. Follow the guide below to make sure the services are fully enabled and up and running you can test one at a time.

1. Open Run
2. Type in: services.msc
3. Click Action
4. Click Connect to another computer
5. Type in the hostname of the PC you are connecting to and press Enter to connect
6. In the Services list navigate to the following and make sure they are started by double clicking to open the Services Property box –changing the Start-up type to Automatic and select Start:

•    Remote Access Auto Connection Manager

•    Remote Access Connection Manager

•    Routing and Remote Access

7. Once those have been changed navigate to the: Windows Firewall/Internet Connection Sharing (ICS) service and change Start-up type to: Disabled and stop the service.

1. Open Active Directory Users & Computers
2. Right click Computers
3. Search for the computer name you would like to remove and right click and select Reset
4. Now on the computer **logon **using a local computer account.
5. Right click Computer/My Computer
6. Select Properties
7. Click Computer Name tab and select Change
8. Click on Member of – and change from Domain to Workgroup and click Ok
9. Windows will prompt you to restart your Computer – select Restart later
10. Select Domain and enter in the domain name you wish to reconnect to and click Ok
11. Enter in your domain credentials to add the workstation back to the domain and click Ok to restart the computer.

Note: The benefit of doing the Reset in Active Directory first – allows you to maintain the computer groups and security identifier without loosing it.

You can also use the following Powershell command on the local PC to restore the secure channel to the domain: Test-ComputerSecureChannel -Repair

As part of my role at work – we continuously swap the company’s mobile phone – a Nokia windows phone so being able to reset Nokia windows phone to factory settings is quite useful as we store our contacts on the SIM card so restoring the phone back to factory settings before handing them on is a useful occurrence.

Warning: This erases all personal content on your phone and restores the factory settings._

_Make sure the charger is disconnected, and switch your phone off.

1. Press and hold the volume down key, and connect the charger. The screen will show an exclamation mark (!).
2. Press the keys in the following order: volume up, volume down, power, and volume down. Your phone resets, and boots up. This may take several minutes.

The Lync Server Control panel is used to control most Lync user policies and settings so when the Lync Server control is blank – it causes an issue with maintaining and configuring the Lync server.

1. The Lync Server control panel relies on the Silverlight dependency in order to display properly – if your Lync Server Control Panel is blank – install Silverlight and restart the control panel.

On the Performance tab you can configure the following settings:

Compression level

You can choose the compression level for a backup:

• None – the data will be copied without any compression, which may significantly increase the backup file size.
• Normal – the recommended data compression level (set by default).
• High – higher backup file compression level, takes more time to create a backup.
• Maximum – maximum backup compression, but takes a long time to create a backup.

The optimal data compression level depends on the type of files stored in the backup. For example, even maximum compression will not significantly reduce the backup size, if the backup contains essentially compressed files, like .jpg, .pdf or .mp3