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An IT Engineer with a love for all things IT including (but not limited to), Microsoft Azure, Automation and Service Management!

iTunes could not connect to the iPod Because It is locked with a Passcode.

  1. Turn the iPod off
  2. Start iTunes
  3. Plug the iPod USB cable into the computer
  4. Press and hold the Home button down on the iPod forcing the iPod to turn on.
  5. The iPod will then boot into Recovery Mode and iTunes will prompt with a dialog “iTunes has discovered an iPod in Recovery Mode, would you like to restore?”
  6. Click Yes
  7. Wait for the restore to finish then the iPod will restart and load a freshly updated iOS
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