1. Click Start
2. Select All Programs
3. Select Immidio Flex+
4. Select Flex+ Self-Support
5. Now for example –you are having outlook issues – select Microsoft Outlook 2010
6. Click Reset (to reset Outlook 2010 back to Factory Defaults – or Restore to restore from backup. You can restore a Flex+ backup for the last 2 weeks.

1. Open Lync 2013
2. Click Options
3. Change Logging in Lync to: Full
4. Check – Also turn on Windows Event Logging for Lync to collect troubleshooting info
5. Click Ok

1. In order to fix this – you need to close all Internet Explorer windows.
2. Open Credential Manager (start type in: Credential Manager)
3. Under Windows Credentials – select & remove all associated Username & Passwords
4. Once removed log the user out and get the user to login again.
5. They should now be able to access the Intranet & Internet.

Note: I have come across this when the users – password has reached expiry so when attempting to login again the user is usually asked to reset his or her password.

Note: Also make sure the proxy details in Internet Explorer are set correctly for your environment.

Note: Also – Windows 8 compatible.

1. Click on Start
2. Right click Computer
3. Select Properties.
4. Click Advanced System Settings.
5. Under – User Profiles select Settings
6. Choose the profile you would like to Delete
7. Select Delete

I have recently found a good web resource – 90 day restricted Virtual Machines, compatible with Hyper-V/VMWare & Virtual box that I thought I would share.

These Virtual Machines are intended for web development testing and include Windows XP machines running Internet Explorer 6 to Windows 8.1 machines running Internet Explorer 11 (as of this post).

1. To access these Virtual Machines – go to: Modern.ie and select “Get Free VMs” to see the download list.

Note: This website also has a modern interface – with a lot of resources for webpage development in Internet Explorer. Useful for any webpage builder and is developed by Microsoft.