Skip to main content

How to get the Lync client to redownload the address book

· One min read

Lync 2010

Log off of the Lync client and delete the profile from:

%userprofile%/AppData/Local/Microsoft/Communicator

Then run the following command into an elevated command prompt to add the registry that forces the Lync client to immediately download the address book:

reg add HKLM/Software/Policies/MicrosoftCommunicator /v GalDownloadInitialDelay /t REG_DWORD /d 0 /f

Lync 2013

Log off of the Lync client and delete the profile from:

%userprofile%/appdata/Local/Microsoft/Office/15.0/Lync

Then run the following command into an elevated command prompt to add the registry that forces the Lync client to immediately download the address book:

reg add HKLMSoftwarePoliciesMicrosoftOffice15.0Lync /v GalDownloadInitialDelay /t REG_DWORD /d 0 /f

Note: The Lync address book is saved in the following files on the local workstations:  GalContacts.db & GalContacts.db.idx.