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luke.geek.nz


An IT Engineer with a love for all things IT including (but not limited to), Microsoft Azure, Automation and Service Management!


Outlook 2010 – People Pane not showing information

This fix is usually valid for an Exchange domain setup. The fix is to enable Cached mode on the Outlook client.

  1. Open Outlook
  2. Click File
  3. Click Account Settings
  4. Click Account Settings
  5. In the email tab select your email account and select Change
  6. Select Use Cached Exchange Mode
  7. Select Next and Next

The Outlook client will begin to sync and create an offline cache of the exchange email and address book. Allowing for the People Pane to gather and display appropriate information.

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