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An IT Engineer with a love for all things IT including (but not limited to), Microsoft Azure, Automation and Service Management!

How to setup delegation in VMWare Service Manager

  1. Open VMWare Service Manager
  2. Open the managers People record
  3. On the left hand menu select Delegation
  4. Click Add – and add the user that you want to delegate approval to.
  5. Select Notify Delegate to send an email to the delegate so they are aware of the change. Make sure Activate Delegation is ticked.
  6. You have now setup delegation!
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