Remove unused user profiles on a remote Windows workstation

Note: The intended guide for this audience is a Help Desk or Service Desk – this is intended for a domain setup with the user having local administration rights on the workstation.

  1. First, you need to download tool called: Delprof2
    (this is a remake of the Microsoft Delprof utility that Microsoft had dropped support & updates for).
  2. Once downloaded open My Computer/Computer and navigate to c:\Windows\System32 on your local machine.
  3. Extract the delprof2 zip file & folder and copy DelProf2.exe to the folder you opened earlier – c:\Windows\System32
  4. Now – open command prompt – click Start, Run and type in cmd and press Enter (For Windows 7 workstations – you can type Command in the search field or press the Windows Key + R to open the run dialog box).
  5. REMEMBER to make sure the profiles are backed up first – this will completely remove the local cache – use the syntax: delprof2 /u /r /c:computername and press Enter. This will connect to the remote workstation you specified in the “computername” field and remove all locally cached profiles that are not being used. It will also clear up remote registry entries making this a useful & easy tool for clearing up Roaming Profiles in Windows 7-10.

You can also run: delprof2 /u /d:30 /c:computername

Note: What I have done in the past is create a batch script that will clear up remote profiles from workstations & add this to a scheduled task – in conjunction with SCCM disk reporting this is useful for keeping on top of workstation’s HDD space.

How to import a CSV into iMail

First – make sure iMail is closed.

  1. Open Finder
  2. Go to your OSX install HDD and navigate to: Applications
  3. Open Address Book
  4. Click on File
  5. Click Import
  6. Navigate to the location of the saved CSV (Comma Separated Values) and select it.
  7. Select Open

You have now successfully imported your contacts into iMail.

How to access the HDD on a HP Mini

  1. Turn the laptop upside down  (make sure it is resting against a soft surface, such as a towel.)
  2. Remove the battery
  3. Behind the battery is an orange slider.
  4. Slide the orange slider left.
  5. Now push the casing forward (towards the battery end)
  6. The plastic casing will then slide off revealing the HDD and on-board CMOs battery.


Note: The HP Mini uses a 2.5″ SATA HDD


Black screen during Windows 8 installation



This issue occurs when Windows 8 switches to UEFI install mode – on a non-compatible motherboard. This is commonly caused by multiple HDDs plugged in during boot. Follow the guide below to fix it.

  1. Unplug any secondary HDDs (Hard drives) from your computer and leave the operating system HDD in.
  2. Begin the installation again – the install should automatically change the install to master boot record.
  3. Once installed – turn computer off and plug your other HDDs in.

HP Pavilion Slimline Ram/HDD Replacement

  1. Remove the casing by removing 3 screws, then slide off the side panel.
  2. Go to the HP Expand Bay and pull the tab up and slide the bay left at the same time.
  3. Now remove the CD-Rom by unscrewing the Black Screw on the lower part of the drive.
  4. Push the tab out and push the back of the CD-Rom out to create room to move above the RAM slots.
  5. To take the HDD out, go to the left hand corner and unscrew the screw, then take off the HD Lock.
  6. Unplug HD and push out.

How to install OSX from a USB Drive (PowerPC)

  1. First you need the DMG of OSX, which you can either create using the Retail DVD you have (Using Disk Utility) or acquire through other means. Place the DMG somewhere you can get too easily, for example the Desktop.
  2. Connect your USB HDD to the computer & open the Disk Utility (Applications/Utilities/).
  3. On the left hand side of the Disk Utility, click Restore.
  4.  In the Source field, you need to point it to your OSX DMG. You can either click browse or drag the DMG into the field.
  5. In the Restore field you need to choose your USB HDD, you can either click browse or drag the HDD partition (which should be Erased using the Disk Utility) into the field.
  6.  Click Restore
  7. Once it is completed, you need to dot down the partition information for your external HDD so grab a piece of paper and pen.
  8.  Right click on your HDD partition (which should now be labeled the OSX install) and select Information, this will display information on the external HDD and partition information look for partition number, write this down.
  9.  Now restart your Mac and hold down Command+Option+O+F when starting, this will open the iMacs firmware, be careful in this area.
    Type: dev / ls (this will open a list of the devices in your computer)
  10.  In the list, look for information under usb such as /usb@a/disk@0, once you find this, wrote down the full path for example /@p/pci@1/usb@a/disk@0.
  11.  Type: devalias ud (The path you wrote down in the step above)
  12.  Type: dir ud:0,  (0 is the partition number, written down in while in the Disk Utility)
  13. Now look for a file with tbxi attribute usually “SystemLibraryCoreServicesBootX”
  14. Once you find it you need to change to the directory type:
  15. dir ud:0,SystemLibraryCoreServices (again the “0” is your partition number)
  16. Now is time to boot from the USB HDD type:
  17. boot ud:0,SystemLibraryCoreServicesBootX ((again the “0” is your partition number)
  18. Press Enter



STOP 0x0000007B(0xF78DA63C,0x0000034,0X x0000000,0x0000000 Blue Screen of Death Windows XP

Trying to boot Windows XP and getting the STOP 0x0000007B BSOD?

This usually occurs when Windows is trying to repair/load from a SATA drive, without the appropriate SATA drivers. This is the way I fixed it, due to the fact that many BIOs are different they are generic instructions which should hopefully be easy to follow in your particular circumstance.

  1. Enter the Computer’s BIOs (Usually it is F1 or F2 at computer boot)
  2. Go into the HDD Section or an area indicating any Controller options (Using the Arrow Keys & the Enter button to navigate)
  3. Change the HDD controller from AHCI/SATA or Raid to ATA or IDE
  4. Restart the computer boot up or Windows install.