Outlook 2010 – People Pane not showing information

This fix is usually valid for an Exchange domain setup. The fix is to enable Cached mode on the Outlook client.

  1. Open Outlook
  2. Click File
  3. Click Account Settings
  4. Click Account Settings
  5. In the email tab select your email account and select Change
  6. Select Use Cached Exchange Mode
  7. Select Next and Next

The Outlook client will begin to sync and create an offline cache of the exchange email and address book. Allowing for the People Pane to gather and display appropriate information.

Windows Server 2012 – This computer’s hardware may not support booting to this disk.

This usually occurs when you are using a new SATA or solid-state drive that hasn’t been initialized yet.

  1. To fix this issue – use the Windows Server 2012 device manager tools during setup to create the partition on the hard drive that you are attempting to install to. You can use this opportunity to layout any extra partitions that you may need.

How to export local group policy settings into a HTML report

  1. Press the Windows Key + R to open the Run dialog box
  2. Type in: cmd and press Enter
  3. This will load the Windows Command Prompt
  4. Using the CD (change directory) command – change your directory to where you want to save the report… for example “cd Desktop” will change to your Desktop.
  5. Type in: gpresult /h LocalGrpPolReport.html and press Enter

This will then load the group policy snap-in in the background and generate a HTML page called: “LocalGrpPolReport.html” that you will be able to open and see what policies have been applied to that local machine and which policies are taking precedence over others.

Unable to right click in Microsoft Excel

This is fixed by removing the Excel11.xlb excel template file located in the following locations:


Win7 32bit:

C:Program FilesMicrosoft OfficeOffice14XLSTART


Win7 64bit:

C:Program Files(x86)Microsoft OfficeOffice14XLSTART



Note: Make sure Excel is closed before attempted to remove this file – Excel will automatically generate a new Excel11.xlb template.

.NET Framework not installing through SCCM

  1. Click Start
  2. Click Run and type in: services.msc
  3. Stop the Automatic Update service
  4. Navigate to: C:\Windows
  5. Delete the: SoftwareDistribution folder
  6. Start the Automatic Update service
  7. Double click on the SCCM Update icon in the notification tray and select Install & Install now.

Clear Print Queue from Printer Installer

  1. Open the Printer Installer admin interface
  2. Login with your Printer Installer details.
  3. You are now logged into the Printer Installer Admin panel
  4. In the search field up the top – type in the Print Queue name of the printer – once found select to bring up the printer’s configuration.
  5. Click on Queue (top menu bar)
  6. SelectDelete all – to delete all queued jobs. This could take a few minutes.

How to remove user accounts from Windows 7 registry after being incorrectly removed

Note: This usually needs to be done when the Windows 7 profile has been manually deleted and not properly removed – as Windows 7 uses a security identifier attached to the user account in the registry and this needs to be cleared as well

Note: It is also recommend making a backup of the registry before this change – and you may need to restart the PC for the registry entry to be able to be removed.


  1. Press Windows Key + R to open the Run dialog window.
  2. Type in: regedit and press Enter or click Ok
  3. Press yes to accept UAC prompt.
  4. Navigate to: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
  5. This lists the SID (security identifier) that is linked to your account – scroll down the list and on the right hand side under CentralProfile and ProfileImagePath find the correct user profile you would like to remove.
  6. Once you have found the correct one – right click the SID key you would like to remove and select Delete.
  7. Exit out of the Registry Editor and restart the workstation – the user should now be able to login and generate a new profile folder and security identifier.

Filebot is removing media file extensions

Although frustrating this fix is a simple one!

  1. Navigate to Rename Options
  2. Change Extensions: Override to: Extensions: Preserve

How to mount a VHD in Windows 7

Mounting a VHD (Virtual Hard Disk) in Windows 7 is extremely useful and this technique can be used to recover files from a Windows system image.

  1. Click Start
  2. Right click Computer
  3. Left click Manage
  4. Left click on Disk Management
  5. Left click on Action
  6. Left click on Attach VHD
  7. Navigate to location of the VHD file and click Ok

How to delete Autocomplete entries in Chrome

Deleting the Auto Complete entries in Google Chrome is very useful – especially if you are like me and wasn’t paying attention and misspelt a username that would have forever been popping up in the login field.

  1. Open Chrome
  2. Navigate to the login webpage of the autocomplete details you would like to remove.
  3. Start typing to bring up the name you want to remove
  4. Using the Arrow keys navigate to select the entry you would like to remove
  5. Press SHIFT+DELETE (if you are using OSX – you can press FN+SHIFT+DEL) keys at the same time to permanently remove these details from Google Chromes cache.

You have now stopped that autocomplete entry from forever reminding you of that misspell!